Frequently Asked Questions
Everything you need to know about shopping with Petal & Pup.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. We also offer express shipping options at checkout for those last-minute events.
What is your return policy?
We offer returns for store credit within 30 days of delivery. Items must be in their original condition, unworn, and with all tags still attached.
How do I know what size to choose?
Each product page features a specific size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide! International shipping rates and delivery times vary by location and will be calculated at checkout.
Can I change or cancel my order after it has been placed?
Because our team works quickly to pack and ship your order, we are unable to make changes or cancellations once an order has been confirmed.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna to make your shopping experience seamless.